Question 1

How does The SunSet Parking work?

Accepted Answer

Search for parking near your destination in Tirana, compare price and availability, reserve a space, then arrive with your e-ticket ready.

Question 2

Can I reserve before arriving?

Accepted Answer

Yes. Reserve a parking space before you leave so you know exactly where you’re going.

Question 3

Can I cancel a reservation?

Accepted Answer

You can cancel eligible reservations from the app. Cancellation terms depend on the parking operator and timing.

Question 4

How do I pay?

Accepted Answer

Pay securely in the app when you reserve. Pricing is shown in Albanian Lek (ALL) before you confirm.

Question 5

Can I add multiple cars?

Accepted Answer

Yes. Keep multiple vehicles on one account and choose the right car when you reserve.

Question 6

Can I control availability?

Accepted Answer

Yes. Update live occupancy and available capacity from the management platform.

Question 7

Can I manage reservations?

Accepted Answer

View upcoming bookings, active sessions and reservation status in one control center.

Question 8

Can employees access the platform?

Accepted Answer

Yes. Give team members access so operations stay covered across shifts.

Question 9

Can I see transactions?

Accepted Answer

Track payments and parking activity with clear transaction history.

Question 10

Can I see reports and analytics?

Accepted Answer

Review revenue, occupancy and reservation patterns to understand how your parking performs.

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